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Website Care and Support

Reliable on-shore services to save you time, resources & hassle
Website Care
& Support Packages
Taking care of your website doesn’t have to be a headache. It should be an investment in growth. Our WordPress website care plans are designed to provide peace of mind while optimising your site’s performance, security, and functionality. No matter your size we’ve got a plan to suit your needs, so you can focus on what you do best.

With access to an expert team including our developer, designer, assistant, and copywriter, you’re in great hands.

Why Take Out a Care Plan With Us?

Our care plans go beyond the basics. While many providers stick to routine updates, we aim to cover all reasonable requests—whether it’s fixing bugs, adding new features, or making design tweaks. While we can’t handle major projects or full website overhauls, we get more done than most plans on the market. Plus, we include annual strategic advice to help you maximise your plan’s value. From monetisation strategies to boosting audience engagement, we’re here to ensure your website isn’t just maintained—it’s optimised for growth.
With us, you’re not just getting a plan; you’re gaining a helpful partner.
SECURITY AUDITS
STRATEGY CONSULTS
WEBSITE SUPPORT
OUR TEAM IS YOUR TEAM
ANTI-SPAM CONTROLS
Our Website Care Plans
Our care plans are specifically designed to match the complexity and functionality of your website. Chat with us to see which is correct for you.
Monthly Yearly

ESSENTIALS

Perfect for small sites no work bank but essential website maintenance covered and SOS call for urgent need.
$99
+GST / month
SOS calls
Monthly Plugin Updates
Monthly Theme & WordPress Updates
Annual Security Audit
Anti-spam Control
Monthly Reporting

CONNECTED

These sites are relatively simple. The 8-hour work bank covers updates and minor enhancements.
$180
+GST / month
SOS calls
Access to core Software Licences
Monthly Theme & WordPress Updates
Biannual Security Audits
Anti-spam Control
Analytics Dashboards
8 hour annual work bank

COMPREHENSIVE

Websites with small e-commerce or basic membership or similar. These sites require more regular attention.
$260
+GST / month
SOS calls
Access to core Software Licences
Monthly Theme & WordPress Updates
Biannual Security Audits
Anti-spam Control
Analytics Dashboards
12 hour annual work bank
Annual Strategic Review

PREMIUM

These websites demand the most maintenance and skill due to their advanced features.
$340
+GST / month
Priority Support
Access to core Software Licences
Monthly Theme & WordPress Updates
Quarterly Security Audit
Anti-spam Control
Analytics Dashboards
24 hour annual work bank
Annual Strategic Review
Annual Analytics Review

ESSENTIALS

Perfect for small sites no work bank but essential website maintenance covered and SOS call for urgent need.
$95
+GST / month
SOS calls
Monthly Plugin Updates
Monthly Theme & WordPress Updates
Annual Security Audit
Anti-spam Control
Monthly Reporting

CONNECTED

These sites are relatively simple. The 8-hour work bank covers updates and minor enhancements.
$165
+GST / month
SOS calls
Access to core Software Licences
Monthly Theme & WordPress Updates
Biannual Security Audits
Anti-spam Control
Analytics Dashboards
8 hour annual work bank

COMPREHENSIVE

Websites with small e-commerce or basic membership or similar. These sites require more regular attention.
$239
+GST / month
SOS calls
Access to core Software Licences
Monthly Theme & WordPress Updates
Biannual Security Audits
Anti-spam Control
Analytics Dashboards
12 hour annual work bank
Annual Strategic Review

PREMIUM

These websites demand the most maintenance and skill due to their advanced features.
$312
+GST / month
Priority Support
Access to core Software Licences
Monthly Theme & WordPress Updates
Quarterly Security Audit
Anti-spam Control
Analytics Dashboards
24 hour annual work bank
Annual Strategic Review
Annual Analytics Review
Lets Chat

What’s included in Website Care Plan Services

Routine Updates

Your website stays secure and functional with regular updates to WordPress core, plugins, and themes, preventing crashes and vulnerabilities.

Urgent Support

Access fast, reliable assistance from our expert team to resolve critical issues and keep your website running smoothly without interruptions.

Spam Control

Protect your site from spam attacks with proactive measures to maintain a clean, professional, and user-friendly experience for your visitors

Performance Monitoring

Track your website’s speed and functionality to ensure optimal performance and a seamless user experience for your audience.

Security Audits

Our regular checks identify and address vulnerabilities, keeping your website protected from potential threats and breaches.

Analytics Dashboards

Gain actionable insights with GA4 and Search Console data that showcase key metrics like traffic, SEO performance, and user behaviour.

Regular Reporting

We provide live links to task and time-tracked reports, offering real-time insights into updates and completed tasks, ensuring you’re always in the loop.

Uptime Monitoring

We monitor your website to ensure it is available to visitors and quickly respond to downtime issues that exceed two minutes.

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