Website care plans
Maintenance for WordPress WebsitesProfessional support for your website with an annual work bank that gives you the time to do what you do best.
WordPress Website Care Plans
Taking care of your website doesn’t have to be a headache—it should be an investment in growth. Our WordPress website care plans are designed to provide peace of mind while optimising your site’s performance, security, and functionality. Whether you’re a small non-profit, business or a larger organisation, we’ve got a plan to suit your needs, so you can focus on what you do best—running your business.
Take the stress off your plate
Our care plans go beyond just basic maintenance. They’re about keeping your website running smoothly, secure from threats, and always ready to impress visitors. Here’s some of what’s included in each of our plans.
What we cover:
Regular Core and Plugin Updates
Monthly Analytics Reports
If you’re not hosting with us we’ll conduct a security audit to help ensure you’re covered by you own host.
Access to Premium Plugins
Unlock advanced capabilities to further enhance your site’s functionality.
Site support
8-20 hours/year depending on the plan
What We Offer
Our care plans are specifically designed to match the complexity and functionality of your website—so you don’t need to worry about picking the right one. Complex websites often require the time and skill of a senior web developer and we allocate your support to the right professional in our team. The annual work bank of hours is designed to cover everything from updates to enhancements enusring you have a web developer in your pocket.
Each plan is crafted to take care of the technical details, while you focus on your business. And for added peace of mind, we include an annual security audit to ensure your site stays protected.
Basic Professional Website
These sites are relatively simple. The 8-hour work bank reflects the need for updates and minor enhancements throughout the year.- Pay Annually and save ($1980/y)
- Queued Support
- 8 hour Annual Work Bank
- WordPress core, Theme and Plugin updates
- Access to our licenced software
- Annual Security Audit
- Monthly reporting
- Site Restore
- Analytics dashboards
Professional Websites
Websites with small e-commerce or basic membership or similar. These sites require more regular attention for updates, troubleshooting, and enhancements.- Pay Annually and save ($2860/y)
- Queued Support
- 12 hour Annual Work Bank
- WordPress core, Theme and Plugin updates
- Access to our licenced software
- Annual Security Audit
- Monthly reporting
- Site Restore
- Analytics dashboards
Complex Websites
These websites demand the most maintenance and skill due to their advanced features, like multi-platform integrations, large e-commerce setups, or complex membership systems.- Pay Annually and save ($3740/y)
- Priority Support
- 20 hour Annual Work Bank
- WordPress core, Theme and Plugin updates
- Access to our licenced software
- Annual Security Audit
- Monthly reporting
- Site Restore
- Analytics dashboards
Frequently Asked Questions
What’s the difference in care plan options?
The support level you require is determined by the type of website you have. Websites with more complex features and functions require more time and skill to manage and troubleshoot than basic websites.
Can I have a website consult?
Yes! You can book a meeting with us to go through the process of reviewing your website content and discuss your business/organisation goals. We will identify work to be completed in order to improve the user experience and achieve your goals. We will then implement the work over the course of the year. This helps to ensure you are making great use of your work bank and continuously improving your website. The time for this meeting is deducted from your care plan hours.
What happens if I go over my hours?
You can purchase additional workbank hours or wait for your care plan to roll over.
What is in the website care report?
Our website care reports provide you with a list of the website tasks we have worked on during the course of a year.
Why does my site need a tune-up?
Websites require ongoing care and maintenance to continue functioning well and importantly, to remain as secure as possible. Keeping all your site software up to date is key to ensuring ongoing security and performance. During the tune-up, we will update your plugins, your theme and WordPress core.
What happens if I don’t use all my hours?
The hours do not roll over into future years and reset annually. Many providers will give you a monthly allocation and we like to ensure you’re covered when your work load needs us the most.
What’s included in the Annual Work Bank?
Any alterations to the text, images, layout or other functional components of the site as well as any new content. Basically, any changes you request us to make on the site plus work we need to undertake such as bug fixes or plugin updates.
What are the Analytics Dashboards?
Our proprietary dashboards are built for you to get the important insights for how your website is tracking. We use Google Analytics and Google Search Console to deliver easy to read data that includes if your traffic is increasing, if recent marketing efforts are working, what screens people are viewing from, what websites are sending poeple your way, how search engines are helping people find you (SEO) and more.
What’s the minimum Commitment?
The minimum commitment is 12 months.